We ship using the most trusted variety of carriers. Merchandise exceeding ground carrier standard weights & size restrictions must be shipped via motor freight or air freight. Any shipping charges displayed online and in our printed catalogs are for small package shipments within the contiguous United States.
Freight Shipments:
Shipments are priced individually based on location and weight. The minimum truck shipment is approximately $200.00 for a shipment weighing 100 lbs or less. All shipments over 100 lbs may incur additional charges. Trust us to ship the most economical way.
* ALL shipping rates are subject to change without notice and can fluctuate daily based on weight and destination.
Returns:
If you are not satisfied with your purchase, we do offer a 30 day return policy. Please contact us within 30 days of receipt of your order. >Customerservice@dennymfg.com or 1-800-844-5616.
To be eligible for a return, your item must be unused and in the same condition that you received the product as well as the original box and packaging. A 20% restocking fee will apply to all returns or exchanges.
We cannot accept any type of return for digital backdrop files, sale or clearance priced items, custom products, modified products or any holiday themed backdrop or prop.
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